The site changes with every address
Technicians are on the road, not in a training room. Aristotl brings the client's site rules and your instructions to the van, on their phone.
Every client site has its own rules and risks.And the technician reads them in the car park.
Where the standard slips
- 01
You can't get them in one room
Every classroom hour takes billable technicians off the road, and still misses who's on a job.
- 02
Every client site is different
Access rules, emergency procedures and permits change with each address. General training covers none of it.
In Belgium the client must inform contractors of site risks and emergency procedures before work starts (Welzijnswet 4 August 1996, art. 9).
- 03
A VCA card is not site instruction
The diploma shows general safety knowledge. The client still asks what you told them about this site.
How field service companies instruct on the road
- 01
Turn client site rules into lessons
Upload the client's site rules, your installation procedures and toolbox topics. Get short lessons for the van.
- A check at the end of each lesson
- Drafted in every language your crews speak
- Nothing live until you publish
- 02
Set up each client as a site
Group technicians by client site or team, so each one gets the rules for where they work.
- Assign by site, region or team
- A link and QR code per team
- Subcontractors included
- 03
Capture proof on the job
Installation and maintenance steps as checklists, with a photo, video or signature from the client.
- Photo, video or signature per step
- A number or reading where it matters
- Day log as CSV or PDF
- 04
Prove who is qualified for the site
VCA, BA4/BA5 and other certificates next to your own training, with a verify link for the client.
- Issuer, dates and proof per certificate
- Renewal opens before expiry
- A verify page per certificate
- 05
Send the toolbox topic to every van
Post this month's topic or an incident lesson to every team. Each technician confirms it, by name.
- Target a region or team
- Must-acknowledge updates
- Named receipts and a pending list
Roles and moments
Who does what in a shift
- VCA coordinator / QHSEPublishes the toolbox topicOnce, for every team and every language.
- Regional service managerSees whose VCA card expiresBefore planning the next client job.
- Team lead / plannerSends the client's site rulesTo the technicians on that job.
- TechnicianReads the site rules in the vanAnd signs off the job with a photo.
What changes on day one
| Today | With Aristotl |
|---|---|
| A toolbox talk for whoever is at the depot | The topic on every technician's phone, confirmed by name |
| Client site rules forwarded as a PDF | A short lesson for the technicians on that site |
| VCA cards photocopied for the client | A verify link per certificate |
| Job sheets signed on paper | Photo and signature proof per step |
Coordinating, onboarding and replacing staff has a price.See what it costs you today
Questions from field service companies
Read next
Safety instruction for staff who work on client sitesHow to instruct field technicians, cleaning crews and contractors who work on someone else's site: two rulebooks, the client's duty under art. 9, VCA site instruction and the LMRA at the door.Guide · 5 min read
VCA training requirements across multiple sitesWhat VCA requires beyond the diploma register: a company instruction programme, site instruction before work starts, no language barriers, and attendance you can show per site.Guide · 5 min read
Where to start
Ready when you are
The right instruction, at every address.
See your field teams in Aristotl in a 30-minute call.